Expertise: Sales Training/ Public Relations/ Motivational Coach
Experience: 24+ Years
He is a result driven professional with 24 years of career track in handling Corporate Training, Sales Training, Direct Sales Network & Channel Development, Relationship Management, Sales & Marketing and Business Development. Adept in managing and leading teams for running successful process operations & experience of developing procedures and service standards for business excellence.
He has demonstrated abilities in expanding the market, brand building, generating new business and targeting potential new customers. He is skilled in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. He possesses effective communication, interpersonal, problem solving and negotiation skills and has handled extremely busy and hectic schedules.
- Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms. Attending to clients (individuals / corporate clients) concerns & complaints and undertaking steps for effectively resolving them. Maintaining cordial relations with customers to sustain the profitability of the business.
- Monitoring overall operations, responsible for planning and achieving the set team targets from time to time. Managing sales and marketing operations, thereby achieving increased sales / maximizing profit in assigned territory. Implementing plans for augmenting the business volume by enhancing brand visibility & recall. Conducting the market surveys/ analysis for the effective product launches.
- Initiating and developing Sales Training Modules with key decision makers in target organizations for business development. Interacting with the Team and FOS to gather their feedback regarding the products’ utilities.
- Identifying and networking with financially strong and reliable channel partners, resulting in deeper market penetration and improved market share. Handling demand forecasting & managing inventory.
- Recruiting, mentoring, training and development of the field functionaries to ensure sales and operational efficiency. Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.